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Hey everyone, my name is Evan. I'm new to this site and I'm looking for information on a company called The Retrofit Masters. I ordered a set of custom retrofitted headlights from them almost 5 months ago. I had very little to no communication from them for months. I ended up opening a PayPal complaint against them after getting the runaround for a few weeks. As soon as I opened the complaint I started getting email responses from them. They ended up taking pictures of my product to prove they were finished and ready to ship so I dropped the PayPal complaint. As soon as the complaint was dropped they once again cut all communications with me and I have not been able to get a response since. I now have the feeling I was just scammed out of my money. Has anyone heard of this company or had any experience with them? Any information would be greatly appreciated. Thanks in advance!
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Welcome to HID Planet! Sorry to hear about your situation. Doesn't sound good considering you dropped the claim. I can't find any info on the owner of the company either. Time to blast them on Headlight Junkies on Facebook. -
Looks like they are master deceivers
You'll have to write this one off as a loss mate, you got scammed.
Have to learn and move on (never drop a paypal complaint, never believe in people who suddenly start responding after a claim).Comment
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